Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the site owners. Corneroom ("we," "us," or "our") uses cookies and similar tracking technologies across our platform and website to deliver, improve, and protect our services.

2. How We Use Cookies

We use cookies for the following purposes:

• Authentication and security — to verify your identity, keep your session active, and protect your account from unauthorized access.
• Preferences and functionality — to remember your settings, language preferences, and other choices you make on our platform.
• Analytics and performance — to understand how visitors interact with our platform so we can improve features, navigation, and overall experience.
• Third-party integrations — to enable essential services such as payments, maps, and social authentication.

3. Essential Cookies

Essential cookies are strictly necessary for the operation of our platform. Without these cookies, core functionality such as signing in, processing bookings, and maintaining security cannot work. These cookies cannot be disabled.

3.1 Authentication Cookies

We use our authentication provider to manage user sign-in sessions. Our authentication provider sets cookies and local storage tokens to authenticate your identity when you sign in via email or a social sign-in provider. These tokens persist your login session so you do not need to re-enter your credentials on every page.

3.2 Security Cookies

Security cookies help us detect and prevent fraudulent activity, abuse, and unauthorized access. They include cross-site request forgery (CSRF) tokens and device-identification tokens that protect your account and transactions.

3.3 Preference Cookies

Preference cookies store choices you make on our platform, such as your preferred currency, language, notification settings, and display preferences. These ensure a consistent experience across sessions.

4. Analytics Cookies

We use our analytics providers to collect anonymized, aggregated data about how users interact with our platform. This includes information such as pages visited, session duration, device type, geographic region, and feature usage. Analytics cookies help us:

• Identify popular features and areas for improvement.
• Measure the effectiveness of updates and new functionality.
• Understand traffic patterns and platform performance.
• Diagnose technical issues and improve reliability.

Our analytics providers may assign a unique identifier to your device. This identifier does not personally identify you and is used solely for statistical analysis. You can opt out of analytics cookies through your browser settings.

5. Third-Party Cookies

Certain third-party services integrated into our platform may set their own cookies. We do not control the cookies placed by these providers and recommend reviewing their respective privacy policies.

5.1 Payment provider

We use a third-party payment provider to process payments securely. When you make or receive a payment, our payment provider may place cookies on your device for fraud detection, transaction authentication, and compliance with financial regulations. For details, you can review your provider's privacy policy.

5.2 Maps provider

Our platform embeds a third-party mapping provider to display space locations and nearby amenities. The mapping provider may set cookies to load map tiles, remember your map interactions, and gather usage data. For details, you can review your provider's privacy policy.

5.3 Social sign-in

If you choose to sign in using a social sign-in provider, that provider may place cookies related to authentication and session management. These cookies are governed by the respective provider's privacy policy.

5.4 Push notifications

We use a third-party push-notification provider to deliver push notifications. The provider may store tokens on your device to route notifications to the correct browser or app instance. These tokens are essential for the notification service to function.

6. How to Manage and Disable Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these controls in the "Settings," "Preferences," or "Privacy" section of your browser. Common options include:

• Viewing and deleting cookies already stored on your device.
• Blocking all cookies or only third-party cookies.
• Configuring your browser to notify you when a cookie is set.
• Using private or incognito mode, which typically does not persist cookies after the session ends.

Below are links to cookie management instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note: disabling essential cookies may prevent you from signing in, making payments, or using other core features of the Corneroom platform. We strongly recommend keeping essential cookies enabled.

7. GDPR and Your Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with applicable data protection laws, you have specific rights regarding cookies and the personal data they process:

• Right to be informed — you have the right to know what cookies we use and why. This policy fulfills that obligation.
• Right to consent — we will obtain your consent before setting non-essential cookies (analytics and third-party cookies) where required by law. You can withdraw consent at any time by adjusting your cookie preferences or browser settings.
• Right of access — you can request details about the personal data collected through cookies.
• Right to erasure — you can request the deletion of personal data collected through cookies by contacting us or clearing cookies from your browser.
• Right to restrict processing — you can object to or restrict how we process data collected through cookies.
• Right to lodge a complaint — you have the right to file a complaint with your local data protection authority if you believe your rights have been violated.

We process cookie data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Legitimate interest — for essential cookies necessary to operate and secure our platform.
• Consent — for analytics and third-party cookies where required by applicable law.

For users in jurisdictions outside the EEA, we comply with applicable local data protection laws, including the California Consumer Privacy Act (CCPA) and similar regulations.

8. Cookie Retention

Cookies have varying lifespans depending on their purpose:

• Session cookies — expire when you close your browser and are used for temporary tasks such as maintaining your login state during a single visit.
• Persistent cookies — remain on your device for a set period (ranging from days to up to two years) and are used for preferences, analytics, and authentication.

You can delete persistent cookies at any time through your browser settings.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the platform or via email. We encourage you to review this policy periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, reach us through our Support page.